Terms and Conditions

These terms and conditions explain the rules for accessing and using Grand Prize Casino’s website, your player account, the games, promotions, virtual currencies, and related services (together, the “Services”).

By visiting the site, creating an account, purchasing Gold Coins, receiving promotional coins, or using any part of the Services, you agree to follow these conditions of use. This page is designed to set clear expectations about how the platform works, what you can expect from us, and what we expect from you.

Grand Prize Casino operates a sweepstakes-style social casino experience that uses virtual currencies rather than direct real-money gambling. Some promotional currency may be eligible for redemption under specific rules described in the applicable promotion and redemption terms.

Adults Only - Who Can Use Grand Prize Casino

Grand Prize Casino is intended for adults only. You must be at least the legal gambling age in your location to use the Services.

It is your responsibility to make sure that accessing the Services is lawful where you are located. Online access and availability can be restricted in certain states, regions, or other locations, and we may refuse or limit service where we reasonably believe access is not permitted or is otherwise inappropriate.

Getting Started the Right Way - Account Registration Rules

To use most features, you will need to create a player account. When you register, you agree that:

• The information you provide is accurate, current, and registered in your own name.
• You will keep your details updated if they change.
• You will not create more accounts than we allow, and you will not use an account that is not yours.

We may limit features until required information is provided or confirmed. If we believe information is incorrect, misleading, or inconsistent, we may request updates, apply account limits, or pause certain actions until the issue is resolved.

Quick, Reasonable Checks - Identity Verification and Account Reviews

To protect players and the platform, Grand Prize Casino may ask you to verify details at registration, during gameplay, before processing redemptions, or when certain account activity requires review.

Verification requests may include information or documents that confirm, for example:

• Your identity and age
• Your address or location
• Ownership of a payment method used on the account
• Eligibility for a promotion or redemption request

If verification cannot be completed, or if requested information is not provided in a reasonable timeframe, we may restrict account activity, pause certain features, or decline a request that depends on verification.

Your Account, Your Responsibility - Secure Use and Login Safety

Your account is personal. You may not share it, transfer it, sell it, or allow someone else to play on your behalf.

You are responsible for keeping your login details confidential and for all activity that occurs through your account, whether or not you authorized that activity. If you believe your account has been accessed without your permission, contact support as soon as possible so we can help secure it.

Virtual Currencies, Purchases, and Redemptions - What to Expect

Grand Prize Casino uses virtual currencies, which may include:

• Gold Coins (GC) used for standard social gameplay
• Promotional currency (often referred to as Sweepstakes Coins or similar) that may be eligible for redemption, subject to the applicable rules

Payment methods, processing times, limits, eligibility, and availability can vary and may change over time. Currently supported payment options may include Apple Pay, Google Pay, and Visa, depending on your location and device.

When you submit a redemption or withdrawal-style request (where offered), it may be reviewed before approval. We may apply reasonable checks to help confirm identity, payment method ownership, account integrity, and compliance with these platform rules.

Displayed balances and transaction histories are provided for convenience and may be subject to review if a system issue, posting delay, or error is suspected.

Bonus Offers and Promotions - Read the Specific Bonus Terms

Grand Prize Casino may offer bonuses and promotions such as welcome rewards, daily login offers, VIP benefits, rebates, referral rewards, mystery gifts, and special event drops. These offers can be fun, but they often come with additional rules.

Promotions may include conditions such as:

• Eligibility requirements (including location and account status)
• Time limits or claim deadlines
• Wagering, playthrough, or activity requirements
• Game or feature restrictions
• Limits on how much promotional currency can be converted, redeemed, or withdrawn where applicable
• Limits per person, household, device, payment method, or Internet connection

Always review the promotion details shown at the time you opt in or claim an offer, including any bonus terms presented in the Promotions area. If promotion-specific terms conflict with this page, the promotion terms will apply for that offer.

Games and Features Can Change - Availability and Access

We aim to provide reliable access to games and features, but we cannot promise that everything will be available at all times or in every location.

Game availability may vary due to factors such as:

• Location-based restrictions
• Device or operating system compatibility
• Scheduled maintenance
• Software updates and provider changes
• Technical issues, outages, or network disruptions

We may add, remove, suspend, or limit games, promotions, tournaments, features, or platform tools at any time, including for testing, compliance, security, or operational reasons.

Keep It Fair - Prohibited Conduct and Misuse

Using the Services means playing fairly and using the platform as intended. You agree not to:

• Use the site for unlawful purposes or in a way that violates applicable rules in your location
• Provide false, misleading, or stolen information
• Attempt to manipulate gameplay, outcomes, promotions, or redemption eligibility
• Engage in fraud, collusion, or coordinated play intended to exploit the platform
• Abuse chargebacks, reversals, or payment disputes, or use payment methods without authorization
• Exploit bonuses or promotions in a way that is not consistent with their purpose (bonus abuse)
• Use bots, scripts, automation tools, unauthorized software, or any method designed to gain an unfair advantage
• Interfere with the site’s security, stability, or normal operation
• Allow another person to access or use your account

If you are unsure whether a behavior is allowed, it is safer to ask support before proceeding.

Balanced Enforcement - When We May Limit, Suspend, or Close an Account

To protect players and the integrity of the Services, Grand Prize Casino may take reasonable action when we believe rules have been broken, verification is incomplete, or misuse may have occurred.

Depending on the situation, actions may include:

• Limiting access to certain features
• Temporarily suspending promotions or winnings tied to a specific offer while we review activity
• Holding transactions for review
• Reversing benefits that were granted due to error, misuse, or ineligible activity
• Suspending or closing an account in serious or repeated cases

We aim to apply these steps in a fair, proportionate way, based on what we reasonably understand from the account activity and the information available.

When Things Go Wrong - Errors, Malfunctions, and Technical Interruptions

From time to time, errors can occur, including display issues, incorrect balances, pricing or purchase pack mistakes, bonus miscalculations, game malfunctions, interrupted sessions, or other technical problems.

If an obvious error occurs, Grand Prize Casino may correct it and address the consequences in a reasonable way. This may include adjusting an incorrect balance, voiding results that were produced by a malfunction, or reapplying a promotion correctly. If you notice something that seems off, contact support so it can be reviewed.

Play for Fun - Responsible Gaming and Player Protection

Grand Prize Casino is meant to be entertainment, not a way to make money. If gambling-like games stop feeling fun, it is a good time to take a break.

Responsible gaming tools or limits may be available, and we encourage you to use them if you want more control over your play. If you need help, support can also point you toward available options and resources.

Our Content and Brand - Intellectual Property Basics

The site’s design, branding, logos, text, graphics, and software elements are owned by Grand Prize Casino or used under license. You may use the Services for personal, non-commercial entertainment, but you may not copy, reproduce, republish, distribute, or commercially exploit site content without written permission.

Built With Partners - Third-Party Providers and Linked Services

Some parts of the Services may be provided by third parties, including game studios, payment processors, identity verification services, and technical infrastructure partners. For example, our game catalog may include titles from providers such as 3 Oaks, BGaming (Softswiss), Big Time Gaming, Booming Games, Dragon Gaming, JDB, Jili Games, KA Gaming, Lucky Monaco, Mascot Gaming, Microgaming (Apricot), Novomatic, Penguin King, PG Soft (Pocket Games), Playstar, and Spade Gaming.

Because third-party services can have their own operational limits, we cannot guarantee uninterrupted availability of every provider, tool, or feature. If the site contains links to external services, they may be governed by those third parties’ terms and policies.

Clear Limits - Liability and Service Risks

We work to operate the Services responsibly, but we are not responsible for losses or damages caused by circumstances outside our reasonable control or that result from misuse of the platform. This can include, for example:

• Service interruptions, delays, or system downtime
• Device incompatibility, user error, or lost access to login credentials
• Network failures or third-party provider outages
• Unauthorized access resulting from failure to safeguard account details
• Force majeure events (events that cannot reasonably be controlled)

Nothing in these service terms limits rights that cannot be limited under applicable law.

“As Is” and “As Available” - No Guarantees of Continuous Access

The Services are provided on an “as is” and “as available” basis. That means we do not promise that the website will always be available, that every feature will work perfectly on every device, or that gameplay will be uninterrupted and error-free.

Updates Over Time - Changes to These Conditions

We may update these terms from time to time to reflect platform changes, legal requirements, security improvements, or operational needs. The most current version posted on the website will apply from the date it is published, unless we state otherwise.

You should review this page periodically. Continuing to use the Services after an update means you accept the revised terms.

Other Important Pages to Review

These site terms work alongside other policies and guidelines that may apply depending on how you use the Services. You may want to review:

• “Privacy Policy”
• “Cookie Policy”
• “Responsible Gaming”
• “Bonus Terms” or promotion-specific rules
• “AML/KYC Policy” or identity verification information, where applicable

If another policy provides more detail for a specific feature (such as a promotion or redemption process), that more specific policy will guide how that feature works.

Need Help? Here’s How to Contact Us

If you have questions about these terms, your account, or how the platform works, contact Grand Prize Casino support by email at “support@grandprize.us.com” or through the chat option on the website, if available.

Using Grand Prize Casino should feel clear and straightforward. These rules exist to protect players, set fair expectations, and keep the platform running safely, and your continued use of the Services confirms your agreement with them.